Harley Patient SolutionsPrivate Specialist Care · London

Services

Everything between a patient's search and their treatment date

We take responsibility for the commercial pathway — demand, conversion, follow-up and evidence — so your clinical team can stay clinical.

Demand

Patient Acquisition

We map the searches your future patients already make, then build the shortest possible route from that search to a booked consultation.

  • Procedure and symptom keyword mapping
  • Google Ads campaign build and management
  • Search optimisation and authority content
  • Local and Google Business Profile presence

Conversion

Digital Estate

A consultant website and a family of dedicated landing pages — one page per procedure, each written for a single search intent.

  • Consultant website design and build
  • Dedicated procedure landing pages
  • Enquiry forms, call tracking and click-to-call
  • Conversion rate optimisation and testing

Pathway

Lead Management

Speed to contact is the single largest lever in private healthcare enquiries. We build the process that makes five-minute response normal.

  • CRM setup and enquiry routing
  • Automated email and SMS follow-up
  • Secretary and bookings team handover scripts
  • Missed-enquiry and no-show recovery

Evidence

Reporting & Strategy

A monthly report a consultant can read in five minutes, and a strategy review that decides what changes next quarter.

  • Cost per lead, consultation and procedure
  • Full pathway attribution and revenue view
  • Quarterly growth and capacity planning
  • Board-ready ROI documentation
Marketing analytics dashboard showing campaign performance metrics

Evidence

Reporting that answers the questions consultants actually ask

Every report shows cost per lead, cost per consultation, procedure conversion and attributable revenue. No impressions for their own sake. No vanity metrics. Just the numbers that decide whether to spend more, change the page, or fix the follow-up.

Engagements

Three ways to work together

Every engagement begins with a discovery call and a written growth assessment. Fees are agreed before any work starts.

Fixed project

Foundation

Brand, website and a first set of procedure landing pages, ready for paid traffic.

  • ·Positioning and messaging
  • ·Website build
  • ·3 landing pages
  • ·Tracking setup

Monthly retainer

Growth Partner

Ongoing campaign management, landing page expansion and monthly ROI reporting.

  • ·Ads management
  • ·New pages monthly
  • ·CRM and follow-up
  • ·Monthly ROI report

Retainer + performance

Practice Programme

Multi-procedure, multi-site growth programme with quarterly strategy reviews.

  • ·Full specialty coverage
  • ·Performance-linked element
  • ·Capacity planning
  • ·Quarterly board review

A confidential conversation about your practice

Thirty minutes, no obligation. We review your current patient enquiries, conversion rates and growth capacity, then tell you honestly where the opportunity is.

Book a Discovery Call